Refund Policy

We value transparency and customer satisfaction. Please review our refund policy below to understand your rights and our responsibilities.

1. Overview

At VideoTranslateTool, we aim to provide high-quality AI video translation, transcription, and localization services. If you're not satisfied with your experience, we're here to help.

2. Eligibility for Refunds

Refunds are available within 7 days of purchase if no substantial usage has occurred.
Subscriptions or one-time purchases that have been used significantly (e.g. multiple translations rendered) may not be eligible for a refund.
Refunds are only issued to the original payment method used at the time of purchase.

3. How to Request a Refund

To initiate a refund request, please contact our support team at support@videotranslateTool.com with your account details and reason for the request.

4. Processing Time

Refunds are typically processed within 5–7 business days after approval. Times may vary depending on your bank or payment provider.

5. Exceptions

We reserve the right to decline refund requests that violate our terms of service, or in cases of misuse or abuse of our platform.

For more information, please visit our Terms of Service or reach out to our support team.